Customer Support Specialist - Domains, DNS & SSL (m/f/d)
Bitte beachten Sie:
Wir stellen zur Zeit Schwierigkeiten in der Erreichbarkeit der Bewerbungsformulare dieses Arbeitgebers fest.
Bitte haben Sie Verständnis für etwaige Hinweismeldungen oder versuchen Sie es später erneut. Vielen Dank!
Who we are:
Your responsibilities:
- Independent handling of domain transfers, contract changes, and cancellations
- Management and processing of SSL certificates
- Analysis and resolution of more complex customer inquiries in the hosting environment
- Ensuring accurate and traceable processing of workflows
- Communication with international customers in both German and English
What to expect:
- A structured, process-oriented customer service environment
- A high volume of inquiries, including more complex individual cases
- Responsibility for real business processes in the hosting environment
- Collaboration with experienced colleagues
- The opportunity to specialize professionally in domains and hosting
What impresses us:
- Experience in customer support, helpdesk, or technical support
- Very good German and English skills, both written and spoken
- Understanding of structured processes and customer communication
- Interest in IT and hosting-related topics
- structured and reliable way of working
