Verder Scientific UK - Internal Technical Sales Manager
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Hope Valley, UK, GB
Are you looking for a long-term perspective in a successfully growing, profitable company? Then you've come to the right place!
VERDER SCIENTIFIC UK is the leading solution provider for neutral-to-analysis sample preparation and characterization of solids. Based on a century of experience RETSCH develops size reduction and sieving equipment which is characterized by excellent performance, operating convenience, safety and a long lifetime. Alongside Retsch, MRB offer solutions in particle characterization for shape, size, surface and porosity of samples. UK Servicing and technical support takes place at our purpose-built facility on the outskirts of Sheffield, operating out of the UK manufacturing site for another Verder Scientific company, Carbolite Gero Ltd. Verder are constantly developing and growing and the opportunity to develop in this role will be there for the right candidate.
A vacancy exists for a: - Verder Scientific UK - Internal Technical Sales Manager
We are looking for a dynamic, enthusiastic individual who is interested in working for a market leader selling into the scientific equipment industry. The customer base is biased toward blue chip companies, research and academia.
In your role, you will work alongside the Brand Manager, developing product knowledge and process understanding whilst supporting the field sales team. The candidate will play an essential part in ensuring first class customers service and response whilst gaining skills to develop further within the business.
The role is office based and will require the applicant to be located close to the office.
The position has a well considered progression plan to move from internal sales into external territory sales, the timing of which would be dependent on the candidates aptitude to learn and take on the work.
A vacancy exists for a: - Verder Scientific UK - Internal Technical Sales Manager
We are looking for a dynamic, enthusiastic individual who is interested in working for a market leader selling into the scientific equipment industry. The customer base is biased toward blue chip companies, research and academia.
In your role, you will work alongside the Brand Manager, developing product knowledge and process understanding whilst supporting the field sales team. The candidate will play an essential part in ensuring first class customers service and response whilst gaining skills to develop further within the business.
The role is office based and will require the applicant to be located close to the office.
The position has a well considered progression plan to move from internal sales into external territory sales, the timing of which would be dependent on the candidates aptitude to learn and take on the work.
Primary Responsibilities
- Manage and direct enquires into the business through the correct channels.
- Act as the point of contact and handle customers' individual needs.
- Managing enquiries accurately through the CRM system from opportunity to order.
- Generating quotes in the CRM system, fed from both the Brand Manager and the Webpage.
- Good technical knowledge of products to support customer queries via phone, e-mail and in person.
- Running samples in the lab both with and without customers in attendance.
- When required, conduct customer demonstrations / trials at customer sites.
- Explain and feed back the results of trials to customers with support from the Business Manager.
- Support cross selling activities across the other group companies with their peers.
Key skills and qualifications:
- Degree qualified in a scientific/technical discipline (preferred).
- Experience in selling scientific equipment (preferred).
- Excellent interpersonal, verbal and written communication skills.
- Highly motivated with the ability to work on their own initiative with minimum supervision, prioritise workload and the skills to be a good team player.
- Problem solving skills - with the ability to resolve customer issues or seek appropriate internal resources to facilitate resolution.
- Strong business acumen with a technical background.
- Proficiency in MS Outlook, Word, Excel, PowerPoint and experience in CRM/ERP software
- Flexibility with regards to travelling within the UK and abroad (occasional site visits to manufacturing unit in Germany).
- Hold a full clean driving license and hold a valid passport for occasional international travel.
What we have to offer
- Core hours are 37.50 hours per week, Mon-Thurs 8.00 - 4.45 pm, Friday 8.00 -12.30 pm - recognising the business needs may require flexibility to meet customer demand.
- Salary dependent on experience and qualifications.
- Annually paid bonus based on target attainment and KPI's.
- Generous salary sacrifice pension plan with 7.5% Employer contributions
and with a death in service policy. - 26 days annual leave rising to 26 after 3 years - plus statutory days.
- Westfield Health Scheme membership and Hospital Treatment Plan.
- Cycle to Work salary sacrifice scheme - enjoy the stunning beauty of the surrounding area.
- Development and career opportunities.
- Sports & social events, free on site parking and access to employee assistance programme to help with life's challenges.
- You will be working with high end industry leading equipment, that is regularly updated.
- You will be part of a growing team, with opportunities to progress should you wish.
- Online training system, to help you to easily learn the skills you will need.
Interested?
An online application is the fastest way to success!
We look forward to receiving your application!
Verder Scientific UK Ltd - Parsons Lane - S33 6RB - Hope, UK
Telephone contact: +44 845 458 5196
We look forward to receiving your application!
Verder Scientific UK Ltd - Parsons Lane - S33 6RB - Hope, UK
Telephone contact: +44 845 458 5196
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