ABOUT CANCOM
At CANCOM, you will be surrounded by an innovative, agile and sustainable environment. More than 5.600 employees work day in, day out to improve collaboration and exchange in various areas of life by using modern IT solutions. Do you want to be a part of it and take the next step in your career? Then join us on our Digital Journey. We are looking forward to meet innovative and open minded people from all different areas. What matters to us is that you are dynamic, self-driven, and eager to reach for excellence as a team.
YOUR NEW JOB
- Responsibility for the operation, administration as well as the planning and execution of maintenance work in the enterprise environment
- Troubleshooting as part of 2nd and 3rd level support in the area of Microsoft Server (2008 - 2019), in particular Active Directory, DNS, Azure AD and PKI
- Ensuring operation in complex system environments
- Ticket processing under consideration of SLAs
- Ticket review as well as training of 1st & 2nd level support
- Identifying sustainable solution concepts for optimising server structures
- Documentation
THIS IS YOUR PROFILE
- A degree in computer science or a successfully completed IT training, e.g. as an IT specialist in system integration
- Several years of experience in IT support and in dealing with ticket systems
- Professional experience in the areas of Windows Server (2008 - 2019)
- Very good knowledge of common Microsoft technologies, Windows Server, network services (DNS, DHCP, WINS, etc.) as well as MS Active Directory
- Knowledge of Microsoft Powershell and/or other scripting languages
- Ability to work in a team, reliability and independently
- Desirable certifications: MCSA required, ITIL v3 Foundation as well as MCSE
- Willingness to work weekends, shifts (no regular night shifts) and on-call duty
- Written and spoken German and good English skills
OUR BENEFITS
- Flexible working hours and mobile office in coordination with the manager
- Discounts thanks to the "Corporate Benefits" portal
- Bike leasing
- Free beverages & vitamins (fruit)
- Further training opportunities
- Employee events
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