Senior Specialist IT Infrastructure

We are growing, grow with us!
Are you looking for a dynamic company with daily new challenges and opportunities?
Then, Pharmalex is your next career move!  Pharmalex is one of the leading service companies for the Pharmaceutical Industry globally and is specialized in all aspects of drugs and medical devices approval, of the market development and any action of effective product maintenance.
 

Senior Specialist IT Infrastructure

You will be acting as the interface for the PharmaLex staff to resolve IT issues and manage overall IT operations to ensure stable operation of the PharmaLex IT infrastructure. This includes maintaining, supporting, and optimising key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunication systems. You will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.


Your Job

• Managing IT systems, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, etc.
• Administration and development of the SAN infrastructure
• Ensuring streamlined operation of the PharmaLex IT systems
• Review, categorization and prioritization of  IT tickets from Cencora PharmaLex staff
• Coordination and tracking of ticket resolution
• IT asset management, including maintenance of component inventory and related documentation
• Close collaboration with Team Leader IT and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization
• Contributions to the design of IT operations and service functions and processes
• Administration of connections to customer systems
• Backup administrator role - Configuring, managing and monitoring of backup solutions, keeping track of backup job results, reporting of backup issues
• Keeping track of Business Continuity and Disaster Recovery
• Standardization, management and expansion of the software tool portfolio
• Management and optimization of licenses
• Lifecycle management for hardware and software
• Performing trainings on IT-related SOPs and WIs
• Ensuring compliance with IT security requirements
• Contributions to the maintenance of the company's Quality Management System

Your Profile

IT Skills and Experience

• At least 10 years relevant work experience, at least partly in a small-and-medium-enterprise environment
• Fluent in German and English
• Technical hands-on Know How in PLx key technologies
• Microsoft Windows Server, Linux Server
• Microsoft Windows Active Directory, Entra ID
• Network - Routing - Firewall
• IT Security
• Server virtualization - VMWare
• Practical knowledge of IT service processes (ITIL)
• Overview of current IT infrastructure issues and solutions
• Experience in the cooperation with IT service providers

• Strong interpersonal, written, and oral communication skills
• Good understanding of the organization's goals and objectives
• Ability to organize operational procedures and manage multiple critical issues, i.e. ability to prioritize and execute tasks and make sound decisions
• Proven analytical and problem-solving abilities
• Strong customer service orientation
• Flexibility and adaptability
• Persistence during the processing of tasks
• Quality and security awareness
• Empathy / social skills
• Experience working in a team-oriented, collaborative environment

If you are interested in joining our Pharmalex team taking over this challenging job opportunity in our future-oriented company, we are looking forward to receive your application documents stating your earliest possible starting date, any visa requirements and salary expectations on-line.

For further information please don't hesitate to contact us.

 

Agencies only by prior agreement for the specific job opportunity.