Welcome to The Chocolate on the Pillow Group!
We are one of the leading hotel operators in the DACH region with a portfolio of over 20 hotels, which continues to grow. With over 700 employees, our group operates hotels under the proprietary brands "GHOTEL hotel & living" and "nestor," as well as other properties under the brands of international hotel operators such as Accor (Mercure, Novotel, ibis Styles, ibis, ibis budget, TRIBE, the hoxton), Marriott (Moxy by Marriott, Four Points Flex by Sheraton), and Intercontinental (Holiday Inn, Holiday Inn Express).
We are hoteliers with passion and dedicated hosts. Every day, we work together to embody and convey hospitality in all its facets. We believe in the magic of small things! Our drive is to make things truly great for others through our personality, warmth, sense of responsibility, and initiative. We think ahead and let our guests, teams, and business partners know that we have already taken care of everything. We are looking for people who share this mindset and want to carry it forward.
The Holiday Inn Düsseldorf City features 209 air-conditioned business rooms and suites, 4 appealing event rooms, and a business center equipped with the latest technology. Additionally, the hotel offers a restaurant with a hotel bar. The rooms include free Wi-Fi, air conditioning, flat-screen TV, Sky, telephone, coffee and tea makers, ironing facilities with an ironing board, and a desk. The hotel meets the 4-star certified DEHOGA standard.
What to Expect!
What to Expect!
- Conducting check-in/check-out processes
- Organizational and administrative tasks in both front-office and back-office areas
- Handling reservations
- Preparing offers and confirmations
- Assisting conference and banquet guests
- Supporting the breakfast crew during peak times or absences
- Attending to guests at the bar and in the lobby
What You Bring!
What You Bring!
- Trained hotel specialist or completed training in the hospitality industry
- Professional experience in the hospitality sector
- Proficient in using MS Office
- Flexible and service-oriented
- Team-oriented, independent, and responsible
- Solution-oriented and quality-conscious
What We Offer!
What We Offer!
- Family-like working atmosphere
- Flat hierarchies and short decision-making paths - hands-on mentality
- Regulated working hours (electronic time tracking)
- Option for location transfer upon request
- Individual onboarding phase
- Excellent promotion and development opportunities
- In-house training
- Attractive employee discounts in COTP hotels and other IHG hotels
- Employee meals
- Pay according to tariff and corresponding special payments
- Sunday and holiday bonuses
- Subsidy for capital-forming benefits
- Subsidy for company pension schemes
- INCENT employee benefits program
- Pluxee employee card (up to EUR50.00 monthly tax-free)
We Look Forward to Your Application!
We look forward to receiving your compelling application through this portal.
Your contact persons for further questions:
