Manager Loyalty Marketing (All Genders)
Frankfurt am Main, DE Frankfurt am Main, DEAbout H World International
Your Tasks
- Shape and drive innovative loyalty strategies that inspire lasting guest connections
- Develop and evolve the Loyalty Marketing Strategy to keep our programme fresh and competitive
- Create multi-channel marketing campaigns tailored to diverse audiences across languages and platforms
- Ensure a seamless brand presence across all digital and in-hotel touchpoints
- Lead promotions, retention campaigns, and loyalty events powered by customer insights
- Act as the trusted loyalty marketing advisor for hotel teams, aligning local actions with brand goals
Your Profile
- Proven experience in loyalty marketing, CRM, or customer engagement, ideally in hospitality or retail
- A strategic thinker with creative flair and a hands-on, proactive approach
- Strong brand storytelling and communication skills across multiple channels
- Confident in leading projects independently and mentoring junior colleagues
- Excellent knowledge of loyalty best practices, trends, and data-driven marketing
- Degree in Business, Marketing, Tourism, or a related field
Your Benefits
- Attractive employee rates in our hotels
- Flexible working hours
- Home office/mobile working options
- Diverse growth opportunities within our group
- Cross-training possibilities
- Corporate benefits
- Extensive training offerings, e.g., through our eLearning platform
- Provided meals (lunch and complimentary drinks in the office)
- Business bike leasing
- Support association & Social Day
- Christmas & holiday bonuses
- Employer-matched savings plans
- Anniversary payments
- Travel cost reimbursement (Germany Ticket) or free parking
Contact
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