Your role
- Demand Shaping: You surface, stimulate, and shape business demand and manage a portfolio of projects. You partner up with your key stakeholders and assist them from the scoping phase (e.g. writing business cases, defining business value and benefits), to the selection of tools or vendors and finally in the implementation phase;
- Servicing: You coordinate the resources and activities from internal and external IT service providers and align them to the business priorities and needs. You act as a single point of contact in cases of escalations or major incidents;
- Customer Success: You aim for maximal business value and for minimal value leakage. Therefore measuring the performance of service providers and demonstrating the value of internal service providers will be key tasks. It is expected that the IT Business Partner takes ownership of service improvement initiatives and drives the adoption of the existing solutions and services;
- Innovation & Exploring: You need to stay close to both business and technology, track and sense business trends and closely follow up on technology & product evolutions, to identify any opportunities to increase business value. You will also participate in building the IT services roadmap for the future.
Your skills
- You hold a bachelor's Degree; (Educated to degree level in IT, computer science, business administration, or related field)
- You have 3-5 years of relevant experience as a Business Partner or similar role (e.g. Business Analyst, IT Project Manager, ...);
- You have functional knowledge of key business processes such as IT, HR, Finance, etc.
- You engage your public with open, dynamic communication and presentation skills
- You are highly client focused and able to build relationships with key stakeholders on all levels of the organization
- You have a result-driven mindset
- You can work independently
- You are fluent in English, other languages such as, Czech, Slovak or else are more then welcome
Your benefits
- Hybrid modern working model: Work from home or from our office in Ratingen (Germany) with flexible working hours.
- Permanent employment contract: Enjoy job security with a long-term commitment.
- Supplementary company health insurance: Additional health benefits provided by the company.
- Comprehensive onboarding and training: Benefit from an individual onboarding plan and extensive induction training to ensure a smooth start.
- Continuous development opportunities: Take advantage of advanced and additional training courses.
- Employee well-being: Access our company health management program and enjoy 30 days of annual vacation.
- Collaborative culture: Thrive in an environment of open communication and cooperation.
TOI TOI & DIXI Group GmbH
Halskestr. 38
40880 Ratingen
