Drive growth. Achieve annual sales quotas through active lead generation, opportunity qualification, and closing across both existing fme clients and new logo pursuits

Full cycle sales. Actively identify and develop new business within current accounts while nurturing long-term client relationships to expand solution adoption

Pre-sales focus. Own the client relationship and engagement strategy through the sales cycle; deliver a seamless handoff to the delivery team post-sale

Post-sale oversight. Participate in strategic project checkpoints (e.g., Steering Committees) to maintain visibility and provide guidance for delivery execution

Client success accountability. Remain accountable for overall client health, satisfaction, and success metrics, including proactive identification of follow-on opportunities

Escalation management. Own communication and remediation strategies for at-risk or escalated accounts, in collaboration with internal and external stakeholders

Strategic alignment. Maintain executive-level relationships and ensure continued alignment with client stakeholders throughout the lifecycle of the engagement and afterwards for retention and expansion

Portfolio stewardship. Simultaneously manage a book of business across mid-market and enterprise clients, ensuring both revenue retention and growth.

Bachelor's degree in business administration, technology, healthcare, or a related field

Ten (10) years in services sales with a software or service provider with a track record of successfully selling and overseeing complex and small-scale projects alike

Experience in technology implementation and migration projects within the life sciences industry (regulatory, quality, clinical) with regulated software (21 CFR Part 11, EU Annex 11)

Proficiency in CRM solutions (e.g., Dynamics 365, Salesforce)

Knowledge of project management methodologies (e.g., Agile, Waterfall) and implementation enterprise life sciences technology

Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization

Strategic thinking and problem-solving abilities, with a focus on driving results and achieving business objectives

Travel
Expected travel is up to 20% for client and prospect meetings as well as industry events and conferences.

Location
This is a remote-based position with the ideal candidate being based in the United Kingdom, Ireland, Sweden, Slowenia, or Germany.

Language Requirements
Business fluent-level English proficiency (spoken and written) is required.