At BayWa r.e. Solar Trade, we are proud to play a part in the solar energy revolution, with our global supplier relations, we supply installers with high-quality solar components and offer a level of customer service that is unrivaled within the solar wholesale industry. Our global and local expertise means we understand the breadth of challenges that solar installers face.
About the role:
And this is how you protect the world we live in
- You oversee the entire lifecycle of SaaS applications, ensuring that new tools are smoothly onboarded, properly configured, and successfully integrated into the existing system landscape
- You support system integration efforts by collaborating with relevant stakeholders and gaining a thorough understanding of data flows and system dependencies
- You manage system administration tasks, including user access control, system configuration, customization, and capacity planning, while ensuring compliance with security standards
- You act as the first point of contact for users experiencing issues, providing initial troubleshooting and managing support requests efficiently
- You coordinate the resolution of incidents, document them accurately, and contribute to the continuous improvement of incident and problem management processes
- You provide training and create documentation for both users and administrators. For more complex topics, you delegate to the respective SaaS providers
- You manage relationships with vendors, oversee contracts and renewals, monitor service level agreements (SLAs), track associated costs, and identify opportunities for cost savings
- You define, implement, and maintain simple yet robust processes for effective application management, tailored to the needs of the organization
Who we are looking forward to
- You have a solid understanding of SaaS architectures, particularly multi-tenant environments and various cloud service models (such as IaaS, PaaS, and SaaS)
- You are experienced in working with Microsoft Azure services, including but not limited to Azure Data Factory, Azure Fabric, Azure Functions, and API Management
- You are familiar with API technologies and integration methods, including both SOAP and RESTful APIs, and you understand common authentication protocols such as OAuth and API key-based access
- You possess strong data management skills, including the ability to store, query, and filter data using SQL and other relevant tools or technologies
What you can look forward to
- We care about you: if there are any problems, we will do everything we can to support you - no one is left out in the cold with us
- Our kununu score of 4.5 reflects our appreciative and friendly corporate culture
- Further training opportunities via internal and external training courses
- Flexible working hours, mobile working and modern workplace equipment
- Discounted online shopping
- Last but not least: you are driving forward the energy transition as part of a great team and ensuring that our future becomes a little greener
- Do you want to change the future with us? Great! Then apply now.
Your contact person
Please contact us if you have any questions about the job advertisement.
